Letters from the Ginza Shihodo Stationery Shop by Kenji Ueda

We offer delivery across all locations in India.

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  Free Shipping on all orders above ₹500
  
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  Standard Delivery Charge: ₹49 on orders below ₹500
  
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  Cash on Delivery (COD) Charge: ₹29 per order
  

Orders are carefully packed and dispatched to ensure safe and timely delivery to your doorstep.

If you have any questions related to shipping, feel free to contact our support team.

You may return most new, unopened items within 5 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.